Ramp Services: We know ramp service is time sensitive; BAN AIR makes 100% efforts to ensure our clients’ tight schedules are met. In Bangladesh, Biman Bangladesh Airlines is the sole ground handling company. BAN AIR maintains an excellent business relationship with them to ensure timely ramp services for our clients. These services include followings:

• Aircraft Marshalling, Parking
• Baggage Handling
• Aircraft Loading and Unloading
• Pre-flight Technical Supports
• Provisioning of Push Cart & Tow Bar
• Provisioning of Air Start Unit (ASU), Air Conditioning Unit (ACU), Ground Power Unit (GPU)
• Aircraft Interior / exterior cleaning
• Toilet Services
• Water Services
• In-Flight Catering Services

Refueling: BAN AIR coordinates with Padma Oil Ltd (sole aviation fuel supplier in Bangladesh) for fuel supply and supervises refueling operations.

Customs and Immigration Assistance: BAN AIR coordinates with Airport Customs and Immigration and ensure timely assistances to flight crew and passengers, if any. BAN AIR also assist flight crew and passengers, if any for obtaining on arrival visa from airport immigration.

Hotel Accommodation: On prior request from our valued clients, BAN AIR arranges quality accommodation in competitive price at Dhaka, Chittagong, Sylhet and Cox’s Bazar areas.

Transportation: BAN AIR arranges transport for flight crew for movement within the airport area during ground handling operation. In addition, on prior request from our valued clients, BAN AIR can also arrange transportation for flight crew and passenger, if any to move from airport to hotel and back.

VIP Support Services: On prior request from our valued clients, BAN AIR arranges VIP exclusive customs and immigration services, VIP Lounge, Baggage handling for VIPs, etc.